Business Development Director - Insights

Fully Remote • Remote – USA

Job Type




Inspire, the vital community that supports millions of patients and caregivers, advances understanding of the health journey, and partners with the medical community to accelerate life-changing discoveries, is seeking  to add a Business Development Director to our Market Research/Insights team. Our Insights team works with our clients to bring the patient voice into research. The products we develop and services we offer help people in very tangible ways, so if you are looking to join a team of creative individuals helping to grow an organization that makes a real difference in people’s lives, then we invite you to apply to join us today!

Our new team member will:

In this position you will be working as part of Inspire’s Business Development Insights team responsible for the following:

  • Establishing and managing client relationships to maximize Inspire’s growth across market research services
  • Serve as overall customer relationship manager and strategic business partner developing and expanding new business opportunities with pharmaceutical and other healthcare customers
  • Maintain in-depth knowledge of Inspire’s Market Research/Insights products (social intelligence, virtual advisory boards, virtual interviews, surveys).
  • Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Accounts.
  • Establish and execute a comprehensive sales plan for each target account.
  • Cultivate strong, long-term relationships with key decision-makers within Account and develop deep knowledge of the customer organization.
  • Actively network in the industry to establish relationships and to identify potential opportunities.
  • Continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained.
  • Analyze potential opportunities and develop sales strategies for each account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans.
  • Prepare and lead in-person and online client pharmaceutical presentations (from C-suite to market research teams, and commercial)
  • Establish brand recognition; communicate with internal Research and Product Managers to assess overall level of customer satisfaction and progress of projects.
  • Develop/write contracts and proposals.
  • Handle follow-up related to the sale and drive completion of contractual documents.
  • Utilize CRM (“Salesforce”) to establish reports and dashboards to analyze business development and sales activities and track progress.
  • Communicate all account activity to Senior Leadership and/or appropriate individuals through the CRM system.



Our next teammate will have skills and/or knowledge that includes:

  • Proven track record at developing mid-level and high-level contacts in: pharmaceutical organizations (from C-suite to market researcher, and commercial)
  • 5-10 years relevant industry experience (in pharmaceutical market research and patient insights); or equivalent combination of education, training and experience
  • Solid understanding of commercialization and the principles of drug discovery and development
  • Excellent skills using Salesforce CRM and Microsoft Office Suite (MS PowerPoint, MS Word, and MS Excel)
  • Outstanding oral and written communication skills
  • Strategic business awareness and analytical skills
  • Adaptability and flexibility to changing priorities
  • Demonstrated ability to work creatively and effectively in a fast-paced environment
  • Attention to detail and ability to work simultaneously on multiple priorities
  • Ability to influence others both internally and externally
  • Enjoy working both independently and as a team player
  • An entrepreneurial spirit and drive.


  • Resourcefulness and team collaboration 
  • Demonstrated ability to work creatively and effectively in a fast-paced environment
  • Passionate about the intersection of health and technology 
  • Collaboration – an ability  to establish and maintain effective working relationships with coworkers, managers and clients

Full time employees are eligible for:

  • Competitive salary and benefits
  • Generous Flexible Time Off policy (ask us about it!)
  • Stock options
  • Health insurance, including dental and vision
  • 401(k) retirement plan with matching
  • Work from anywhere in the US